Card Support

After Hours Card Support

Credit Cards:

  • Consumer Credit Card Support: 1-800-558-3424
  • Business Credit Card Support1-866-552-8855
  • Visa Business Signature Credit Card Support: 1-866-234-4691
  • Credit Card Rewards Center: 1-888-229-8864

Debit or ATM Cards:

  • Lost or Stolen ATM/Debit Cards: 1-866-546-8273
  • If you're enrolled for online banking, login to hvbonline, click the Options Tab and select ATM/Debit Cards to report the card as lost or stolen 
  • Call MoneyTalks at 1-888-482-5855 and select Option 6: Card Services and follow the simple voice prompts 


Activate a New Debit or ATM Card

  • Call our Card Services Department at 740-592-4441 or 1-888-482-5854 during business hours
  • Enter your 4-digit PIN number at any Hocking Valley Bank ATM location
  • Login to hvbonline, click the Options Tab and select ATM/Debit Cards 
  • Call MoneyTalks at 1-888-482-5855 and choose Option 6: Card Services and follow the simple voice prompts 


Disputed Charges

If you have a transaction on your card that you did not authorize, please stop by any of our locations, call us at 740-592-4441 or submit a secure message after you login to hvbonline. We’ll be happy to assist you. 

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Donkey Coffee and Espresso
Customer Since 2006