After Hours Card Support

Credit Cards:

• Consumer Credit Card Support: 1-800-558-3424
• Business Credit Card Support: 1-866-552-8855
• Visa Business Signature Credit Card Support: 1-866-234-4691
• Credit Card Rewards Center: 1-888-229-8864

Debit or ATM Cards:

• Lost or Stolen ATM/Debit Cards: 1-888-297-3416
• If you're enrolled for online banking, login to hvbonline, click the Options Tab and select ATM/Debit Cards to report the card as lost or stolen 
  
• Call MoneyTalks at 1-888-482-5855 and select Option 6: Card Services and follow the simple voice prompts 
  

Activate a New Debit or ATM Card

• Call our Card Services Department at 740-592-4441 or 1-888-482-5854 during business hours
  
• Enter your 4-digit PIN number at any Hocking Valley Bank ATM location
  
• Login to hvbonline, click the Options Tab and select ATM/Debit Cards 
  
• Call MoneyTalks at 1-888-482-5855 and choose Option 6: Card Services and follow the simple voice prompts 
  

Disputed Charges

If you have a transaction on your card that you did not authorize, please stop by any of our locations, call us at 740-592-4441 or submit a secure message after you login to hvbonline. We’ll be happy to assist you.