Card Support
After Hours Card Support
Credit Cards:
- Consumer Credit Card Support: 1-800-558-3424
- Business Credit Card Support: 1-866-552-8855
- Visa Business Signature Credit Card Support: 1-866-234-4691
- Credit Card Rewards Center: 1-888-229-8864
Debit or ATM Cards:
- Lost or Stolen ATM/Debit Cards: 1-888-297-3416
- If you're enrolled for online banking, login to hvbonline, click the Options Tab and select ATM/Debit Cards to report the card as lost or stolen
- Call MoneyTalks at 1-888-482-5855 and select Option 6: Card Services and follow the simple voice prompts
Activate a New Debit or ATM Card
- Call our Card Services Department at 740-592-4441 or 1-888-482-5854 during business hours
- Enter your 4-digit PIN number at any Hocking Valley Bank ATM location
- Login to hvbonline, click the Options Tab and select ATM/Debit Cards
- Call MoneyTalks at 1-888-482-5855 and choose Option 6: Card Services and follow the simple voice prompts
Disputed Charges
If you have a transaction on your card that you did not authorize, please stop by any of our locations, call us at 740-592-4441 or submit a secure message after you login to hvbonline. We’ll be happy to assist you.