||PIN Security System
To keep unauthorized individuals from accessing your account, we have instituted a PIN security system: If your PIN is entered incorrectly three consecutive times, the user is "locked out" of hvbonline for 24 hours. Your account is not accessible via hvbonline throughout this 24-hour lockout period.
If you are logged on to hvbonline, but do not perform an activity for 10 minutes, you will not be able to proceed until you "re-log" on to the system.
||Additional Security Measures
In addition to the above safeguards, we have sophisticated firewalls and an authentication process to protect our system from unauthorized individuals.
Protect your hvbonline account information
While Hocking Valley Bank works to protect your banking privacy, you will also play an important role in protecting your accounts. There are a number of steps you can take to ensure that your account information is protected:
||Don't reveal your hvbonline User ID or PIN to anyone else. These numbers are designed to protect your account information, but they will only work if you keep them private.
||Change your hvbonline PIN frequently.
||Don't leave your computer if you're in the middle of an hvbonline banking session.
||Once you've finished your hvbonline banking session, sign off before visiting other Internet sites.
||If you notice any suspicious or unusual activity related to your accounts, contact us immediately.